Privacy Policy

Effective Date: September 10, 2026

At Psychedyes (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our artisan hand-dyed apparel and art prints.

1. Information We Collect

We collect information you provide directly to us when placing an order, creating an account, or reaching out to our studio team:

  • Personal & Contact Details: Your name, shipping address, billing address, email address, and phone number.

  • Payment Information: Payment card details, transaction history, and billing verification (processed securely through third-party payment providers).

  • Communication Data: Messages, inquiries, or custom color requests sent via our contact forms or customer support channels.

  • Technical & Usage Data: IP address, browser type, device information, and browsing activity collected automatically through cookies and tracking technologies to improve site functionality.

2. How We Use Your Information

We use your data solely to fulfill our services and enhance your shopping experience, including:

  • Order Processing & Fulfillment: Crafting, packaging, and delivering your orders.

  • Real-Time Updates: Sending order confirmations, shipping notifications, and tracking details.

  • Customer Support: Responding to inquiries, sizing questions, or custom order requests.

  • Site Optimization: Analyzing traffic and site performance to improve our online gallery and ordering process.

  • Marketing Communications: Sending newsletter updates or promotional offers (only if you explicitly opt-in; you may opt out at any time).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share data with trusted third-party service providers necessary to operate our business:

  • Payment Processors: Secure gateways that process credit cards and online payments.

  • Shipping & Delivery Partners: Logistics services that require your delivery address to fulfill orders.

  • Technical Infrastructure: Hosting providers, analytics services, and email platforms that power our website operations.

All third-party partners are strictly required to protect your data and are prohibited from using it for any other purpose.

4. Cookies & Analytics

Our website uses cookies and similar tracking technologies to remember your cart items, analyze traffic, and offer a seamless browsing experience. You can disable cookies through your browser settings, though some features of the store may not function optimally as a result.

5. Data Security

We implement robust physical, technical, and administrative safeguards, including SSL encryption—to protect your personal information against unauthorized access, loss, or alteration.

6. Your Rights & Choices

Depending on your location, you have rights regarding your personal data:

  • Access & Correction: Request a copy of the personal data we hold about you or ask us to correct inaccurate information.

  • Deletion: Request that we erase your personal data, subject to legal and transactional record-keeping requirements.

  • Opt-Out: Unsubscribe from promotional emails at any time using the link at the bottom of the email.

7. Third-Party Links

Our site may contain links to third-party platforms. We are not responsible for the privacy practices or content of external sites, and we encourage you to review their respective privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted here with an updated effective date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

  • Email: sales@psychedyes.com

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